Returns/Exchange Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at admin@hatstyle.co

Please inspect your order upon reception and contact us if you received the wrong item so that we can evaluate the issue and make it right. Certain types of items cannot be returned like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at admin@hatstyle.co

Custom made items are non returnable or exhangable. All other items that are returns and exchange eligible must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund or exhange is processed. It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 5-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed. If your order was shipped within the United States, you can initiate a return at any time by signing into your account and visiting the track my shipment.